The Gelagen money-back guarantee
Sixty days from the day your order ships. Empty bottles accepted. Here is exactly what is covered, what is not and how to claim it.
The Gelagen 60-day money-back guarantee
Try Gelagen for a full sixty days. If you are not happy with it, email the support address on your packing slip with your order number and send the bottles back — empty bottles are accepted. The price you paid for the product is returned to the card you used. Return postage is yours.
Check your shipping email
The sixty days run from the day your order left the warehouse. The shipping confirmation is the document that settles the date, so keep it.
Email support before you post anything
Write to the support address on your packing slip, say you want to use the money-back guarantee and quote your order number. The reply gives you the return address.
Send the bottles back
Empty bottles are accepted. Use a tracked service; return postage is yours and a parcel you cannot trace is one you cannot prove you sent.
Your refund lands on the same card
The product cost is returned to the card you paid with, usually within a week of the return arriving. Shipping you paid is not refunded.
What the Gelagen guarantee covers
Covered
- The price you paid for the product.
- Bottles you have finished. Empty containers are fine.
- Every package size, from two bottles to six.
Not covered
- Shipping you paid on the way out.
- Return postage on the way back.
- Customs or import charges on international orders.
- Claims made after day sixty.
The guarantee is offered by the seller on their own checkout under their terms. Refunds are processed by them, not by this site.
Printed on the Gelagen packaging
Order Gelagen with no risk today
Sixty days is long enough to see a nail grow out, which is long enough to judge.
Secure checkout · 60-day money-back guarantee · free U.S. shipping on 3 and 6 bottle orders